Commonwealth Government Announces Digital Veteran Cards in myGov App

The Commonwealth government has announced that nearly 300,000 Veteran Card holders can now add their cards to the myGov app. Starting today, Australian service personnel will be able to store a digital version of their Veteran cards in the myGov app wallet.

Previously, Centrelink concessions, Medicare, and other healthcare cards could be added to the myGov app. The addition of digital Veteran cards aims to improve access to services provided by the Department of Veterans’ Affairs (DVA). Any veteran with a MyService account can add their card to the myGov wallet, provided the two accounts are linked. MyService also allows users to submit and track claims, monitor accepted conditions, arrange transport, and apply for treatment.

Minister for Veterans’ Affairs Matt Keogh stated that the update “will put those supports right in the palm of your hand.” He encouraged health professionals and service providers to accept the digital cards where offered. Keogh emphasized the importance of improving MyService, highlighting the need for simpler, better, and more accessible online services as a priority for the DVA. MyService is now the primary point of access to DVA’s online services, allowing veterans, families, and representatives to conduct their DVA business online.

Minister for Government Services Bill Shorten noted that 1.2 million digital cards and certificates have already been added to the myGov app wallet. He described the wallet as a convenient option for securely storing important cards and documents, with built-in protections against fraud and theft, including holograms and QR codes to verify the authenticity and validity of the items displayed.

In the 2024 federal budget, the Commonwealth government allocated $630 million over four years and $145 million per year to grow and support myGov.